Strategies for DEI Success
CST's DEI team partners with clients to amplify,
accelerate and advance a culture of inclusion and equity.
"The majority of inclusion challenges
are head related, not heart related"
Robert Lawrence Wilson
DEI Education Practice Leader
Capture the information your
organization needs to develop data-driven DEI strategies. From demographic representation to experience with inclusion, CST helps our clients collect data and establish DEI metrics.
DEI ASSESSMENT &
教育领导者和团队更好地理解如何利用DEI促进组织绩效, and how to develop the competencies and behaviors that drive inclusion. CST provides insightful, dynamic sessions to advance inclusion and equity.
WORKSHOPS & COACHING
Leverage DEI to drive organizational performance. CST guides organizations to create a vision and establish the “why”, benchmark best practices around talent management and customer engagement, and develop a strategies unique to the organization.
DEI ASSESSMENT &
Where is your organization on the DEI journey? CST provides tools and services to assess and measure performance. 定量和定性数据收集工具帮助组织了解文化是如何促进或阻碍包容文化的. 深入了解人们如何体验组织的文化，并发现关键信息，以创建数据驱动的DEI战略.
LISTENING SESSIONS & PULSE SURVEY
获取关键任务数据并建立信任对于成功的变更管理至关重要. CST的反思对话通过结构化的倾听会议从主要利益攸关方收集定性数据. 参与者报告了在沟通协议和平等的谈话时间的指导下“深入”关键讨论的经验. CST analyzes the insights and creates a report of findings and recommendations.
CST的专有工具提供了一个有用的框架，帮助组织确定他们在DEI旅程中的位置, rank and prioritize the most urgent issues and opportunities, and to develop a roadmap for advancing DEI within the organization. The assessment addresses seven key areas from DEI foundation to organizational culture.
Measure inclusion and belonging. Establish baseline data and track change over time. CST提供了一个可定制的包容气候调查，以获取关于包容和归属感的经验以及对DEI实践的信念和态度的定量数据. 对数据进行分类，以了解不同身份群体和部门之间的共性以及有意义的差异.
“反思对话会议让我们能够倾听我们的成员，并从他们作为人类和医疗保健领导者的经历中获得深刻见解. We came away with a clearer understanding of next steps."
WORKSHOPS & COACHING
Empower leaders and teams to advance diversity, inclusion and equity. CST’s DEI education series focuses on DEI as part of rigorous business and leadership acumen. Inspire leaders and help move the middle by showing the power of DEI, unveiling the lines of code in our brains that make DEI difficult, and define the competencies, behaviors and actions that drive DEI forward.
这个基础培训介绍了T-I-G模型，该模型定义了TRUST的关键业务驱动之间的基本联系, INNOVATION, and GROWTH along with the ways in which diversity, equity and inclusion impact them. Using this model, 领导者和团队可以评估和调整他们的活动与运营和市场机会的业绩改善和顶线增长.
Building cultural agility makes people, processes, and practices a little smarter. Based on leading data-driven cultural models, 多元文化透镜提供了一个简化的框架，以导航文化和文化变化的隐藏规则. The MCL tool helps build awareness of cultural dynamics in terms of self, teams, clients and the organization.
极端的两极分化和生活经验的差异伴随着我们进入我们的组织, our workplaces and in our educational spaces. We increasingly find it difficult to build bridges across differences. So why is it so hard to broach difficult topics? How does our work and our organizations suffer when we are unable to do so? Combined with Reflective Dialogue, 这一环节考察了勇敢对话的动力，并在研讨会中模拟了如何有效地倾听和对话.
CULTURE & GENERATIONS
Effective communication and marketing for a multicultural, multigenerational nation begins with decoding the cultural DNA of the audiences. 跨文化交流培训课程帮助参与者理解语言驱动和文化驱动方法之间的区别, how to define cultural expectations of a target audience, and how to establish key pillars to drive a successful communication strategy.
ERG LEADERSHIP WORKSHOP
将ERGs与组织的使命结合起来，是实现所有人协同成功的最有力途径之一. Workshops prepare leaders to build consensus, to hone goals and activities, and to tell the story of how they advance DEI within the organization.
IMPLICIT BIAS ALGORITHM
In the context of stereotypes, privilege and microaggressions, “内隐偏见算法”训练可以帮助人们和组织理解人类认知过程如何变成偏见的背后的脑科学，以及可能导致的负面影响. 参与者学习包容脱轨以及如何减轻偏见以改善关系, leadership and organizational effectiveness.
Conflict resolution is often the missing piece of DEI strategy. Learn how to intervene or mitigate bias as it is happening and restore trust. 我们如何处理直接影响我们工作场所社区的健康和心理安全的冲突. Harms like microaggressions impact job performance and job satisfaction. 传统的反骚扰政策和程序往往不能提供一种建设性的方式来处理难以察觉的危害, like microaggressions. 社区问责制提供了一种打破这些DEI障碍并建立信任的新方法.
组织如何让领导和团队培养促进包容和公平的习惯和行为, when everyone is at a different place on the their personal journey? CST’s Inclusion Ambassador Model touches on seven key areas: awareness, trust-up, skill-up, commitment, action, engagement and championing DEI. A self-assessment helps leaders and teams identify areas to improve. 一个负责任的合作伙伴和个人行动计划可以确保参与者清楚地了解接下来的步骤.
Equip leaders with both the confidence and competence to lead inclusively. CST offers small group and one-on-one coaching sessions to prepare leaders, answer questions, and develop an authentic, signature approach to DEI.
“感谢你在和谐社为我们提供了一场精彩的培训和认知课程! We're all still talking about the training two weeks later. Your enthusiasm, 我敢说，我们的员工保留了你们提供的很多故事和内容. I look forward to our next engagement with the Culture Shift Team."
- Marty Monson
Barbershop Harmony Society
DEI STRATEGY & CONSULTING
DEI is a business lever that drives organizational performance. Create a vision and establish the “why.” Benchmark best practices around talent management and customer engagement. Develop a strategy unique to your organization.
DEI ASSESSMENT &
KEY POLICY REVIEW
Review organizational policies for inclusive language and the potential impact for bias. Assess organizational progress towards DEI. Provide guidance to organizations seeking to operationalize DEI.
DEI COMMITEE &
授权和装备DEI委员会及其员工资源小组(ERGs)，使其有效地工作，并与组织的绩效要求保持一致. CST partners with clients to help clarify roles and responsibilities, train
cross-functional team leaders, and to set goals
评估您的战略计划，评估最佳实践和可持续性的有效性. CST为创建战略计划提供支持，以提高组织内部的包容性. Working with key stakeholder groups, CST adopts a “do with” rather than a “do for” approach for lasting results.
From executives to people managers, engaging leaders effectively in DEI is a key to success. Equip leaders with the business case, the behaviors and competencies to lead inclusively, and the framework to communicate effectively to advance inclusion